Return and Refund Policy

Last updated: March 12, 2022 

Thank you for shopping at SunShady. 

If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator

The following terms are applicable for any products that You purchased with Us. 

Interpretation and Definitions 


The words in which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural. 


For this Return and Refund Policy: 

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SunShady, B2-116, Rashmi Enclave, Shanti Park, Mira Road (East). 
  • Goods refer to the items offered for sale on the Service. 
  • Orders mean a request by You to purchase Goods from Us. 
  • Service refers to the Website. 
  • Website refers to SunShady, accessible from 
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. 

Your Order Cancellation Rights 

You are entitled to cancel Your Order within 24 hours of placing the order without giving any reason for doing so. 

The deadline for canceling an Order is within 24 hours of placing the order from our website.  

To exercise Your right of cancellation, You must inform Us of your decision using a clear statement. You can inform us of your decision by: 

We will reimburse You no later than 14 days from the day of cancellation. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. 

Please note we do not accept any cancellation once the order is dispatched from our end.  

Conditions for Returns 

We do not offer any return or exchange of the products. However, in case of a wrong or damaged product is delivered you can reach out to us at [email protected] 

The following Goods cannot be returned: 

  • The supply of Goods made to Your specifications or clearly personalized. 
  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over. 
  • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery. 
  • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items. 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion. 

Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law. 

Contact Us 

If you have any questions about our Returns and Refunds Policy, please contact us: